❓ Frequently Asked Questions

Quick answers to common questions about codes, redemption, and submissions.

General Questions

Q: Where do you get the codes?

A: We collect official codes released by the game developers from events, social channels, and official announcements. Each code is verified before being published.

Q: How can I report a new code?

A: Use the Contact Us page to send us the code details. Our team will verify and add it to the list.

Q: How long does review take?

A: Reviews usually take up to 24 hours. We verify each submission to avoid duplicates and invalid codes.

Q: I submitted a code but it wasn't approved. Why?

A: Common reasons include duplicate submissions, expired codes, or invalid/unverified codes. Check the submission guidelines and try again if applicable.

Q: Are these codes official?

A: Yes — we only publish official codes released by the game developers. We are an independent community site and not affiliated with Nickelodeon.

Technical Questions

Q: Why isn't my code working in-game?

A: Check expiration, whether you've already used the code, and your internet connection. Restart the game and try again. If it still doesn't work, report it to us.

Q: How do I report a broken code?

A: Use the Contact Us page and include details: code, where you tried to redeem it, and any error messages.